My location is detected within Alabama, but I can't access AVL resources. What could be causing this?

If you are having problems accessing AVL resources, please try the following:

  1. If your location is detected within Alabama, click here to attempt login via IP authentication. If you continue to experience issues, this may be due to stored browser information. Click here to clear any stored authentication data and then attempt to login via IP authentication again. This will flush any previously-stored AVL authentication information that may be complicating your access.
  2. If your location is detected outside of Alabama, you will need to sign in with your AVL account information in order to use AVL resources. Click here or click the login icon (located in the top right of the webpage) to login. If you do not have an AVL account, you may request one from your local public library or public school library. 
  3. If your location is "Undetermined", it is possible your IP address has been kept private. This is possible if you are using a Virtual Private Network (VPN). You might try disconnecting from the VPN and retry access.

If you continue to experience issues accessing AVL resources, please contact the AVL Help Desk.