I live in Alabama and AVL will not Geo IP authenticate me. What could be causing this?

Are you using a cellular data network, personal hotspot, or satellite internet connection?
Cellular data networks, personal hotspots, and satellite internet connections may pull their IP addresses from outside of Alabama. If you live in Alabama (and you are using one of these connection types) your IP address may be coming from another state. If you are using a cellular data network, personal hotspot, or satellite internet connection, you will need to log in with an AVL account.
 

Are you using a VPN?
If you are using a VPN, your IP address may come from outside of Alabama. If a user wants to access AVL while using a VPN, they will need to log in with an AVL account. If the user does not have an AVL account, they will need to go to their local public library to obtain an account. If they are a public school student, they will need to go to their school library.
 

Do you live near the state line?
If you live near the state line, your internet connection (provided through your Internet Service Provider) may be coming from a neighboring state. If your internet connection is coming out of another state, you will need to log in with an AVL account.
 

If you do not have an AVL account, please visit your local public library or you are a K-12 student, please visit your school library to obtain an AVL account.