Librarian FAQs

This page contains FAQs for librarians and library staff.
  1. Go to https://www.avl.lib.al.us and click on the Login Authenticated image of login authenticated icon icon in the top right of the webpage.
  2. Click on Switch User and log in with your AVL administrator credentials.
  3. Fill out the AVL Account request form and click on the Review Submission button.
  4. Review the information that was entered in the form and (if it is correct) click the Submit button.
  5. Give the user temporary credentials to use until their AVL account has been activated..
  6. Once the user's account has been activated, the user will receive an e-mail with instructions on how to set their password. This should occur within one week of the account request submission.

Please note that passwords are case sensitive.

Click here for detailed instructions on how to issue AVL accounts at public libraries, colleges, and universities.

  1. Go to https://www.avl.lib.al.us and click on the Login image of login authenticated icon icon in the top right of the webpage.
  2. Click on Switch User and log in with your AVL administrator credentials.
  3. Fill out the AVL Account request form and click on the Review Submission button.
  4. Review the information that was entered in the form and (if it is correct) click the Submit button.
  5. Give the student temporary credentials to use until their AVL account has been activated.
  6. Once the student's account has been activated, the student will receive an e-mail with instructions on how to set their password. This should occur within one week of the account request submission.

Please note that passwords are case sensitive.

Click here for detailed instructions on how to issue AVL accounts at public schools.

If you are having problems accessing AVL resources, please try the following:

  1. If your location is detected within Alabama, click here to attempt login via IP authentication. If you continue to experience issues, this may be due to stored browser information. Click here to clear any stored authentication data and then attempt to login via IP authentication again. This will flush any previously-stored AVL authentication information that may be complicating your access.
  2. If your location is detected outside of Alabama, you will need to sign in with your AVL account information in order to use AVL resources. Click here or click the login icon (located in the top right of the webpage) to login. If you do not have an AVL account, you may request one from your local public library or public school library. 
  3. If your location is "Undetermined", it is possible your IP address has been kept private. This is possible if you are using a Virtual Private Network (VPN). You might try disconnecting from the VPN and retry access.

If you continue to experience issues accessing AVL resources, please contact the AVL Help Desk.

Temporary credentials are valid for one week and can be used until the user receives an AVL account confirmation e-mail and sets their password. The temporary credentials are case sensitive and the user must enter them exactly as they appeared on the Account Request Confirmation page (this page can be printed out for the user.) If the user does not enter the temporary credentials correctly, they will see a "Sorry, unrecognized username or password. Have you forgotten your password?" message.

  1. Are you entering your password correctly?
    Verify your password. Did you transpose i/1/I or o/O/0? Original passwords do not contain numbers. Please note that passwords are case sensitive. 
     
  2. Have you cleared your browser cache?
    Your web browser may be caching your credentials. Try clearing your browser cache before logging into AVL. See the HELP feature for your browser for more information on resetting this option.
     
  3. Do you have cookies and JavaScript enabled?
    Confirm that cookies and JavaScript are enabled. See the HELP feature for your browser for more information on resetting these options.

For further assistance, please contact the AVL Help Desk.

If the POC for your public library has changed, please use this form to submit your updated POC information to AVL. We will update our records, once we receive your submission.

If the POC for your college or university library has changed, please use this form to submit your updated POC information to AVL. We will update our records, once we receive your submission.

If the POC for your public school library has changed, please use this form to submit your updated POC information to AVL. We will update our records, once we receive your submission.

To access the AVL Discovery Search select one of the categories under Resources for Alabama... at the top of the webpage. 

 

Image of the AVL resources menu

 

Alternatively, you can also access the AVL Discovery Search by clicking on the  green magnifying glass icon Image of the AVL magnifying glass that is located the top right corner of the AVL website. Once you have clicked on the magnifying glass icon the Search AVL window will open.

 

Image of the Search AVL window

 

The left side of the Search AVL window has links for accessing AVL databases (resources) for the various grade levels. Clicking on these links will take you to the resources page for that grade level. From the resources page, you will be able to access the resources and the AVL Discovery Search for that grade level.

 

Image of the Search AVL Resources (Databases) window

 

To begin your AVL Discovery Search enter your search criteria into the Discovery Search box and click on the magnifying glass icon. You can also press the Enter key on your keyboard to start your search.

 

Image of the AVL Elementary Discovery Search box

 

Once you have initiated your search, you will be taken to the AVL Discovery Search results page. This page will display matches based on your search criteria. 

 

Image of AVL Elementary Discovery Search results

 

Not all of the resources that AVL subscribes to are included in the AVL Discovery Search. To access resources that are not included in the AVL Discovery Search click on Search Additional Resources and then click on the resource that you want to access. 

Image of the Search Additional Resources page for Elementary Resources

 

Some AVL resources have integrated search boxes in their informational pop up window. To access this feature, click on the information icon Image of the information icon in the resource tile and then enter your search terms into the integrated search box. 

AVL has a site search that can be used to search the AVL website for information about AVL. The site search will search AVL for Contact Information, Help with AVL, AVL Archives, information on the AVL Council, Database Descriptions, and Usage Statistics just to name a few.

To access the AVL site search click on the green magnifying glass icon Image of the magnifying glass icon located in the top right corner of the AVL website. Once you have clicked on the magnifying glass icon the Search AVL window will open.

 

Image of the AVL Search window

 

The right side of the AVL Search window contains the Search for Information about AVL search box. 

 

Image of the Search the AVL Website search box

 

To utilize the search, enter your search criteria into the Search the AVL Website search box and click on the blue magnifying glass. You can also press the Enter key on your keyboard to start your search.

 

Image of the Search the AVL Website search box

 

Once your search has been initiated, you will be taken to the Search Results page. The Search Results page will have a list of links that matched your search criteria

 

Image of Search the AVL search results page

 

Clicking on these links will take you to the section of the AVL website that contains more information on your search criteria. For example if you searched for “Contact AVL”, your search results will display links for any part of the website that contains information on how you can contact the AVL Help Desk.

If you click on the link for “Contact AVL Helpdesk”, you will be taken to the Contact AVL Helpdesk section of the website. From here, you can obtain information on the various methods that are available for you to contact the AVL Helpdesk.

Follow these easy steps to create a shortcut to AVL on your desktop.

Windows Users

  1. Open your browser and go to https://www.avl.lib.al.us.
  2. Select a blank spot on the webpage (an area that does not contain any text or images), right click, and select Create ShortcutNote: If you are using Chrome, right click and select Save As. If you are using Firefox, right click, and select Save Page As.
  3. Click Yes when asked if you create a shortcut on your desktop.
  4. You now have a shortcut for AVL on your desktop.

Android Users

  1. Open Chrome and go to https://www.avl.lib.al.us.
  2. Tap the menu button and then tap on Add to Home Screen
  3. You now have a shortcut for AVL on your home screen.

OS X Users

  1. Open Safari and go to https://www.avl.lib.al.us.
  2. Select the entire https://www.avl.lib.al.us URL that is in the web address bar. 
  3. Click and drag the URL onto your desktop and release the mouse button.
  4. You now have a shortcut for AVL on your desktop.

iOS Users

  1. Launch Safari and go to https://www.avl.lib.al.us
  2. Tap on the Share button on the browser's toolbar. Note: For iPad users the toolbar is located at the top of the screen. For iPhone users the toolbar is located at the bottom of the screen. 
  3. Tap on the Add to Home Screen button.
  4. iOS will prompt you to name the shortcut before you can add it to the home screen. Once you name your shortcut tap the Add button.
  5. You now have a shortcut for AVL on your home screen.