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Helpdesk Support

The AVL helpdesk can be reached Monday through Friday, 8:00 a.m. to 5:00 p.m. by calling 256-971-7487 or 1-800-338-8320. Voice-mail is available for reporting after-hours problems. You may send e-mail questions and comments to us at avlhelpdesk@asc.edu. The AVL helpdesk is coordinated by the Alabama Supercomputer Authority, a technology and Internet partner for Alabama's education community.

Participating Agencies

The AVL project is managed by a governing council with representatives from the Alabama Department of Education, the Alabama Community College System, the Alabama Council on Higher Education, the Alabama Public Library Service and the Alabama Supercomputer Authority. If you have questions about your eligibility to access AVL resources, please contact the following:

Public Libraries
Alabama Public Library Service, 334-213-3900 or 1-800-723-8459

NAAL - Alabama Commission on Higher Education
Alabama Commission on Higher Education NAAL Office, 334-242-2211

Two Year Colleges
Alabama Community College System , 334-293-4500

K-12 Schools & Libraries
Alabama State Department of Education, 334-694-4900

Alabama Supercomputer Authority
Alabama Supercomputer Authority, 256-971-7404
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  (256) 971-7487
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